Frequently Asked Questions
Everything you need to know about managing poker tournaments with The Club House. Can't find your answer? Contact our support team.
The Club House is a web-based poker tournament management platform. You can run tournaments with automated blind timers, manage league standings, calculate payouts, track player stats, and sync everything in real time across devices — all from your browser.
Yes. The Club House has a free plan that lets you manage tournaments, create a club, and track players without paying anything. Premium and Enterprise plans are available for larger clubs that need higher player limits, advanced features, and priority support.
No download or installation required. The Club House is a web app that works in any modern browser on desktop, tablet, or mobile. Just sign up and start running tournaments straight away.
Player limits depend on your subscription plan. The free plan covers smaller home games and clubs, while Premium and Enterprise plans increase those limits significantly. Visit the Pricing section on the homepage for the full breakdown.
Yes. The Club House uses real-time synchronization, so tournament directors and players can follow the action live from any device simultaneously — no refreshing required.
When setting up a tournament you define a blind structure — levels, blinds, antes, and duration per level. The built-in timer automatically counts down each level and advances to the next, keeping your table in sync without any manual intervention.
Yes. You can build and save custom blind structures with any combination of levels, blind amounts, antes, and break periods. Saved structures can be reused across as many tournaments as you like.
When you create a league you configure a scoring system — for example, points per finish position. After each tournament, The Club House automatically calculates and updates the league leaderboard so standings are always current.
Yes. Club admins can invite players by email. Invited players receive a link to join and, once accepted, can be added to any tournaments and leagues within the club.
Absolutely. The Club House is designed to scale — from a small weekly home game with friends all the way up to a large club running multi-table leagues with hundreds of members.
Yes. The Club House uses industry-standard encryption for data in transit and at rest. Club data is protected by role-based access control, so only authorised members can view or manage your club information.
If you downgrade, you keep access to all your existing data but will be subject to the limits of your new plan going forward. You won't lose historical tournament records, league results, or player statistics.