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Categories
35 articles
Creating a Tournament
What is required when you create a tournament and how plan checks are applied.
Managing Your Account
Profile, password, and account-level subscription access.
Understanding Leagues
What a league is and why tournaments are grouped under it.
What Is Included in the Free Plan
The current Free-plan limits and feature restrictions as enforced by the app.
Welcome to The Club House
An overview of how clubs, leagues, and tournaments fit together in The Club House.
Club Roles and Permissions
What Owner, Admin, Member, and Guest mean in practice.
Creating Your First Club
How your first club is created and what the Free plan includes.
Managing Club Members
How member lists, active members, removals, and role changes work.
Deleting Your Account
How account deletion requests are currently handled.
Running a Tournament
What happens once a tournament is open or running.
What Premium Adds
How Premium expands capacity and unlocks operational features.
League Scoring and Standings
How league scoring is configured and what Free users can change.
Blind Structures and Templates
How blind structures work and how saved templates are limited by plan.
Enterprise Plan Overview
What Enterprise includes beyond Premium.
Inviting Members and Guests
How to add existing players, invite new members, and use guest player workflows.
Club Settings, Branding, and Presence
What you can customise in a club and which settings are Premium-only.
League Scoring Systems and Custom Formulas
How each built-in scoring system works, which variables custom formulas can use, and example outcomes.
Upgrading, Downgrading, and Cancelling
What happens when you change plans.
Switching Between Clubs
How active club selection works when you belong to multiple clubs.
Navigating the Dashboard
What you see on the dashboard and how to move between clubs.
Seating, Tables, and Player Caps
How seating works and which limits apply to tables and players.
League Limits on Free, Premium, and Enterprise
The exact league-related limits and restrictions enforced by plan.
How to Upgrade to Premium
Step-by-step instructions for upgrading from Free to Premium.
Updating Club Branding and Settings
How to change your club name, upload a logo, copy the invite link, and manage users-online settings.
How to Register for a Tournament
Every current way a player can join a tournament, including shared links and lobby registration.
Tournament Types: Freezeout vs Buy-in
What the tournament type changes and how it differs from blind-structure styles.
Table Management and Table Admins
Why table management exists, what hosts can do, and which actions can be delegated to table admins.
Fixing Mistakes in Player Records
How to correct the wrong elimination, rebuy, add-on, or finishing position.
Adding an Email to a Guest Player
How to associate a real email with a no-email guest, and what changes for that player once you do.
Connect Discord notifications
Send tournament updates to a Discord channel using a channel webhook.
Merging a Guest into a Club Member
How to transfer a guest player's history into an existing club member, and when tournament conflicts can block the merge.
Achievements and badges
How achievement badges work: earning them, tracking progress, and who can see them.
Importing Club Members and Tournaments
How to import a spreadsheet of club members, tournaments, and tournament player rows from the account import page.
Preparing Tournament Import Files
How to format XLSX and CSV import files, including required fields, optional fields, and common spreadsheet mistakes.
Reviewing Player Matches and Historical Results
How the import maps players, when rows need manual review, and how historical prizes are preserved.